Our Best USB Headsets For Call Centers

Exceptional sound
Forty-millimeter drivers with deep bass and a wide dynamic range deliver an excellent listening experience.

Outstanding comfort and robust design
Designed to fit heads of all ages, the adjustable headband is padded and the foam ear pads are wrapped in a soft leatherette cover to provide hours of comfortable use. The flexible boom-style microphone can be rotated up to 270 degrees. Durable materials, including a six-foot USB cord that allows for flexible movement make this headset ideal for learning environments, call centers, business professionals, and recreational gamers.

Noise-canceling microphone with volume and mic mute controls
Uses passive resistance technology to filter out ambient noise for optimum speech clarity. Easily adjust volume and mute the microphone with easy-to-reach controls built right into the USB cord.

Safe listening limit
Sets the maximum output to 94db to protect ears from hearing loss associated with excessive loudness.

Multi-device compatibility
Works with Windows, Mac and Chromebook devices.

Great value for great features
The Logitech H570e headset offers premium features at an affordable price. Acoustic echo cancellation, a noise-cancelling mic, and digital signal processing (DSP) block out unwanted noise for clear conversations with great sound quality.

Comfortable and long-lasting
Business people on the phone for hours will enjoy the comfort of this headset. Stylish, lightweight design and durable materials mean you can wear the H570e all day. Leatherette ear pads, plus padded headband with metal reinforcement provides strength and flexibility, with a fit that feels just right.

Designed for business
Certifications with leading conference software ensure an integrated experience with applications such as Skype for Business and Cisco Jabber. A round, no-tangle cable connects to the USB port on a Mac or PC for plug-and-play simplicity.

Reinforced padded headband
Durable and adjustable padded headband can be worn comfortably all day while metal reinforcement provides strength, flexibility, and "just the right" fit.

Noise & echo cancellation
With acoustic echo cancellation and a noise-canceling microphone, H570e is optimized so you can hear and be heard, even in noisy workspaces.

No-look inline controls
Control the call with answer/end, volume up/down and mute buttons. A round and flexible cable resists tangles.

Optimized for voice and music
A dynamic equalizer automatically switches between voice and music modes, delivering the best sound quality for what the user is listening to.

Hear safely
Logitech Sound Protection protects against sounds above 115 dBA to deliver exceptional listening comfort for voice and music; compliant with EN60950-1.

Everybody's talking
Have better conversations, both at home and in the office, with Engage 55. This intuitive headset is designed for those who spend most of their day in calls or virtual meetings, giving you an extensive wireless range and the highest levels of security, for maximum peace of mind. Whether you're working from home or a busy office, Engage 55 will keep you sounding professional for every single conversation, no matter what's happening around you.

Free range (conversations, not chickens)
Whether you're working from home or in the office, it's nice to have the freedom to move around. Engage 55's compact USB DECT adapter delivers a wireless range of up to 150m/490ft from your computer, and also makes it easy for you to move about with your laptop while you're on a call. Head to the kitchen for a coffee, or walk a few laps of the office, without worrying about whether your connection will hold.

Power
DECT wireless is specifically designed for wireless communications, making it an ideal choice for call-intensive workers who need additional mobility. In fact, the DECT wireless range of Engage 55 is up to 15 times the average range of a Class 2 Bluetooth device. And if you're working in a busy office, DECT wireless is built to withstand the density of large numbers of people working in the same place, so you'll get a clear, robust, and secure connection for your conversations.

Like Fort Knox
However you're working these days, if your conversations often include sensitive details, it's important to know that the data is protected. The ultra-secure wireless adapter for Engage 55 is DECT Security certified. But because your data security is so important to us, we go beyond the DECT Security Step C level with additional FIPS military-grade 256-bit encryption algorithms, to prevent eavesdropping and keep conversations secure.

This sounds serious
When you're in back-to-back calls or virtual meetings, every word matters. Engage 55 features an impressive noise-cancelling microphone that helps block out background noise to keep you sounding like a pro, whichever office you're working from. The speakers are optimized for speech clarity, while wideband audio delivers crisp, crystal clear, natural-sounding calls. So you can wave goodbye to crackly, robotic-sounding voices, and say hello to more engaging conversations.

Coffee to call in seconds
From the moment you first unbox your new Engage 55, you're ready to start having seamless, easy calls. Just plug the pre-paired USB DECT adapter into your computer and you're good to go. With this easy-to-use, single-connectivity headset, you're never more than a few seconds from your first call on your computer.

As flexible as your schedule
Whether you're hot desking or switching it up between home and the office, our durable Link 400 adapter is built to withstand the demands of your day. It's designed to bend, reducing the risk of damage even if you leave it plugged into your laptop. Perfect for companies with clear desk policies, or workers who like a change of scenery.

Long-day-proof
An uncomfortable headset can really distract your focus from the conversation. That's why we've made sure Engage 55 is lightweight, with a low clamping force, to avoid pressure and heat build-up. So even when you're in back-to-back calls all day, you can rely on your headset to help you keep your cool.

It's oh so quiet
Nobody wants to be that guy shouting on all their calls. That's why Engage 55 has adjustable Sidetone built in. By playing a little of your voice into your speakers as you talk, Sidetone helps you to regulate your speech volume, reassuring you that your microphone is working, and combating conversation fatigue.

It's what we do
We've engineered Engage 55 with SafeTone™ 2.0, for superior built-in hearing protection. What's SafeTone 2.0 made up of? PeakStop prevents sudden loud audio spikes IntelliTone 2.0 limits overall audio exposure Speech Level Normalization and Intelligent Acoustic Shock Prevention maintain comfortable audio levels throughout the day This advanced technology protects your hearing well-being, while also helping to prevent the virtual conversation fatigue that can result from poor audio.

Works with everything
Whichever communication platform you use, Engage 55 is ready. It works with all leading Unified Communications (UC) and contact center platforms for a seamless experience. The UC variant is certified for Google Meet, Zoom and more, while the Microsoft variant is certified for Microsoft Teams.

Always a step ahead
There's plenty to love about Engage 55 from the word 'go', and our firmware updates will keep it running in peak condition. Our Jabra Xpress and Jabra Direct software will keep your headset up-to-date and running as smoothly as the day you unboxed it, for many years to come.

Protect your focus
The built-in busylight on Engage 55 helps you wave goodbye to interruptions. Automatically glowing red when you're on a call, it shows anyone nearby that you're in 'do not disturb' mode.

Ready when you are
With up to 13 hours 1 of battery life, you're unlikely to run out of juice mid-flow. But in the unlikely event that you do hear the dreaded 'battery low', easy in-call charging 2 means you'll never drop a call. Simply plug the cable in, and carry on the conversation. 1 Battery life for stereo and mono models is up to 13 hours. Battery life for convertible model is up to 9 hours. 2 Stereo and mono variants. Not recommended for convertible model.

Made for you (yes, you)
Because everyone's preferences are different, Engage 55 is available in three different wearing styles to suit any working preference, with a stereo, mono, and a convertible model that comes with an earhook, neckband, and headband, so you can pick the style that suits you best.

The perfect Plug-and-Play headset for work
Be ready in seconds for your work call! Without the need to install any extra software or to fiddle with settings, the HS-220 works immediately once it's plugged in, and delivers enhanced digital audio for any use! This simple Plug-and-Play headset is suitable for use with any PC or Mac computer with a USB-A port.

Stay comfortable during long meetings
Designed to be lightweight, the Creative HS-220 rests comfortably on your head and ears without weighing you down even during long meetings. They've also made sure that the cable length is just the right length (2.4 m/7.87 ft) so that you have enough room to move around, or even stand up during the meeting for quick stretches to ease your muscle tensions.

Be heard clearly with noise-canceling mic
Let's face it. It's hard to concentrate during an online work call when it is constantly disrupted by noise in the background. And when it comes to presenting, being able to be heard clearly will keep your audience's focus on your online business pitch, and boost your work reputation as an effective communicator. The Creative HS-220 comes with a noise-canceling condenser microphone for this purpose. This passive noise-canceling boom mic works to pick up your voice over the surrounding noises, and ensures that you are heard clearly by your bosses and co-workers. Besides, the flexible boom microphone allows you to easily adjust it to any angle for the right fit.

Superior sound for all use
Faithfully tuned for powerful acoustics, enjoy robust, rich, and detailed audio performance for all your calls, music listening, drama binge, and even games. The HS-220 headset is equipped with 30 mm Neodymium drivers on each side of the earcups to deliver enhanced digital audio straight to your ears.