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LenovoPRO Small Business Store
Help placing an order
Business order help
Existing order help
LenovoPRO Small Business Store
Help placing an order
Business order help
Existing order help
LenovoPRO Small Business Store
Help placing an order
Business order help
Existing order help
LenovoPRO Small Business Store
Help placing an order
Business order help
Existing order help
Lenovo Premier Support Plus provides award-winning support1, with faster issue resolution to protect your investment and prevent IT issues before they become problems.
Premier Support Plus provides faster, better resolution — whatever issue you have. Get direct access to advanced technicians who are ready to provide unscripted solutions to problems related to hardware, software, or peripherals. And if your concern can't be solved remotely, our team will provide on-site support on the next business day.
Premier Support Plus offers services that help your business in the journey toward maximum productivity.
Reduce device repair costs by up to 93%2 and protect your investment in technology.
Enhance your data protection by keeping ownership of your hard-drive in case of replacement.
Increase the warranty of your battery up to 4 years and reduce the cost of repair in case of failure.
Features |
Standard Support
|
Premier Support
|
Premier Support Plus
|
Break/fix support for broken machines | |||
Advanced technical support available 24 x 7 x 365 | X | ||
Comprehensive hardware & preloaded software support | X | ||
Unscripted solutions | X | ||
Next business day on-site labor & parts prioritization * (select markets) | X | ||
Sealed Battery coverage for up to 4 years | X | X | |
International Service Entitlement | X | X | |
Accidental Damage Protection | X | X | |
Keep Your Drive |
X | X |
Whether you’re buying a new device, or refreshing your warranty, Premier Support Plus provides value to your business. You can easily add to your purchase when buying a new device or upgrade existing service via the Warranty Lookup function.