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LenovoPRO Small Business Store
Help placing an order
Business order help
Existing order help
LenovoPRO Small Business Store
Help placing an order
Business order help
Existing order help
LenovoPRO Small Business Store
Help placing an order
Business order help
Existing order help
Welcome to Lenovo General Procurement supplier information site. General Procurement is responsible for procuring & managing spend for all non-production goods or services used internally by enhancing stakeholder experience, driving procurement value-add & savings, and ensuring control & compliance.
In alignment with Lenovo's customer-centric transformation, General Procurement's top priority is to enhance your procurement experience while gaining efficiencies. All information below has been developed in an effort to help you work with us as a trusted supplier.
Below information covers training documents from Ariba Overall (Ariba support, account type changing, and others), upstream (sourcing), and downstream (PO confirm, invoice submission, and payment)
Lenovo and Ariba Partnership : Lenovo and Ariba Partnership
Function Area | Item | Training material/video link | |
1
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Overall | How to contact Ariba customer support? (English) | Click here for information(EN) |
2
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Overall | How to contact Ariba customer support? (Chinese) | Click here for information (CN) |
3
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Overall | How to contact Ariba customer support? (Japanese) | Click here for information (JP) |
4
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Overall | How to contact Ariba customer support? (Spanish) | Click here for information (ES) |
5
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Overall | How to contact Ariba customer support? (default English, support multi languages) | Ariba Supplier Support Link |
6
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Downstream | Full Enablement Vs. Light Enablement Ariba account (English) | Click here for information (En) |
7
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Downstream | Ariba Network Light Account info pack (English) | Click here for information (En) |
8
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Downstream | 限定アカウント登録方法について_v0.1 (Japanese) | Click here for information (JP) |
9
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Downstream | Supplier downgrade from Full Enablement(FE) to Light Enablement/Light Account (LA) | Click here for information (En) |
10
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Downstream | Aribaカスタマーサポート(Lenovo supplier downgrade) (Japanese) | Click here for information (JP) |
11
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Overall | Lenovo Ariba Supplier FAQ供应商常见问题 (CN) | Click here for information |
12
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Overall | How to find the email address for PO send as supplier? | Click here for information (En) |
Ariba Upstream functionality : (Sourcing and Contracting)
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Function area | Item | Training material/video link | |
1
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Upstream | How to register an Ariba User account (English) | Click here for information (EN) |
2
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Upstream | How to register an Ariba User account (Chinese) | Click here for information (CN) |
3
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Upstream | How to notify Lenovo about a change in Suppier Diveristy Status |
TBD (New SPQ Design, go live in October)
|
4
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Upstream | How to response RFP (English) | Click here for information (En) |
5
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Upstream | How to Update Supplier information in Lenovo Ariba (ex: location change or bank account updates) | TBD (Supplier guide to update SPQ) |
6
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Upstream | How to responding a RFP (English) | Click here for information (En) |
7
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Upstream | How to responding a RFP (Chinese) | Click here for information (Cn) |
8
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Upstream | How to responding a RFI (English) | Click here for information (En) |
9
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Upstream | How to responding a RFI (Chinese) | Click here for information (Cn) |
10
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Upstream | How to responding an Auction (English) | Click here for information (En) |
11
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Upstream | How to responding an Auction (Chinese) | Click here for information (Cn) |
12
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Upstream | Understand more about Ariba sourcing Event (English) | Click here for information (En) |
13
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Upstream | Understand more about Ariba sourcing Event (Chinese) | Click here for information (Cn) |
Ariba Downstream functionality : (PO confirm, invoice submission, and payment)
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Function area | Item |
Training material/video link
|
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1
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Downstream | 1View_Purchase_Orders |
Online link (Click) |
2
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Downstream | 2Send_Order_Confirmations |
Online link (Click) |
3
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Downstream | 3Send_Ship_Notices |
Online link (Click) |
4
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Downstream | 4About_Invoices |
Online link (Click) |
5
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Downstream | 5Send_a_PO-Based_Invoice |
Online link (Click) |
6
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Downstream | 6About_Credit_Memos |
Online link (Click) |
7
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Downstream | 7View_a_Payment |
Online link (Click) |
8
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Downstream | 8Participating in events |
Online link (Click) |
9
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Downstream | 9Responding to RFIs |
Online link (Click) |
10
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Downstream | 10Responding to RFPs |
Online link (Click) |
11
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Downstream | Supplier Remittance ID (English) Maintenance is only “necessary” for Light Account. Full enablement suppliers will have their remittance ID maintained by SAP ARIBA | Click for information (En) |
12
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Downstream | Supplier Remittance ID (Chinese) Maintenance is only “necessary” for Light Account. Full enablement suppliers will have their remittance ID maintained by SAP ARIBA | Click for information (En) |
13
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Downstream | Supplier Remittance ID(Japanese) Maintenance is only “necessary” for Light Account. Full enablement suppliers will have their remittance ID maintained by SAP ARIBA | Click for information (JP) |
14
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Downstream | Invoice Submission guide Light Account (LA) (English) | Click for information (En) |
15
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Downstream | Invoice Submission guide Light Account (LA) FAQ (English) | Click for information (En) |
16
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Downstream | Invoice submission guide Full Enablement account (FE) | Click for information (En) |
17
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Downstream | Invoice tips for AN Supplier_v0 1 | Click for information (En) |
18
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Downstream | Create Invoice in Ariba (Japanese) | Click for information (JP) |
19
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Downstream | Multi language training documents in Ariba website | Go to Supplier.ariba.com → Help Center( Upper right corner)→ Documentation (Lower right corner area). In the new window, you will see more training videos |
20
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Downstream | How to register if a supplier is already have an Ariba account with other company? (English) | Click for information (En) |
21
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Downstream | How to resend orders from ARIBA platform, basically for Light Account suppliers? Suppliers can receive interactive email. | Short instruction 1.Login to supplier’s Ariba account 2.Click on inbox (upper right area) 3.Search for Purchase order (PO) 4.Click on purchase order 5.Webpage opens, user can find the "Resend" button on top |