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"At Lenovo, 71% of devices collected by Lenovo are refurbished or re-used for parts, supporting a circular economy. Our customers not only increase the working life of their devices; they also typically enjoy enhanced specifications and a boost in performance as a result of the upgrades made by our engineers.”

Zhen Li

Senior Manager – Services Supply Chain Strategy & PMO, Lenovo

Lenovo helps drive down electronic waste with AI-powered device refurbishment

Lenovo contributes to the circular economy by augmenting device refurbishment workflows with AI—helping to promote re-use and reduce e-waste.

Features

·       Real-time fault detection and repair recommendations

·       Freed up engineers from time-consuming, repetitive diagnostics activities

·       Identifies which parts are most likely to break with trend analysis, helping to enhance future designs

·       Unlocked over $100,000 in cost-savings by optimizing supply chain logistics and spare parts inventory

·       Accelerated refurbishment plant productivity, empowering engineers to refurbish more devices

Results

  • 116% Increase in single model units refurbished per hour
  • >$100,000 Anticipated savings on production planning, purchasing and logistics
  • 100% Of refurbished orders fulfilled on-time

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