“The Lenovo Managed Services team delivers excellent IT support services that help us to provide rapid and convenient shopping experiences to our customers, both online and in store. With Lenovo keeping our core IT systems in check, we can focus on what we do best: bringing high-quality products to customers across China.”
At-a-Glance
- Customer: Leading supermarket chain
- Industry: Retail
- Services: Management
- Region: China
- Topic: Industry-specific Solutions
Delighting customers with convenient shopping
With the popularity of online shopping booming in China, this successful supermarket retailer engaged Lenovo Managed Services to support its core IT infrastructure—cutting the risk of unplanned downtime for customer-facing services and empowering the business to focus on digital innovation.
Customer Problem
This leading retailer looked for a reliable IT operations and maintenance partner that could help it to reduce the risk of unplanned downtime and continue its rapid business growth.
Lenovo Solution
The supermarket enlisted Lenovo to run its IT operations and maintenance activities, helping the retailer to embrace intelligent automation and eliminate system complexity.
Business Impact
By working with Lenovo, the supermarket chain achieved more cost-effective, transparent, and efficient system management, boosting reliability and freeing time and resources for digital innovation.
“With Lenovo keeping our core IT systems in check, we can focus on what we do best: bringing high-quality products to customers across China.”
Spokesperson, leading supermarket chain
Results
- · 50% increase in IT maintenance efficiency
- · Simplifies IT architecture
- · Improves cost-efficiency
Want to share your own Lenovo success story?
Fill out this form and a member of the Customer Marketing Team will contact you.