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「升等保固服務」相關問題

A. 如何購買「升等保固」

  1. 1. 可以致電免付費服務專線 0800-000-702
    按 1,產品諮詢 -服務時間:周一至周五 9:00~18:00;周六、周日及公定假期休息
    按 2,技術支援 -服務時間:周一至週五 9:00~21:00;週六 9:00~13:00;周日及公定假期休息
  2. 2. 或Email至lenovotwsup@lenovo.com


以上都會有專員為您介紹及建議適合您機器的升等保固商品

B.「升等保固」也適用於國外嗎?

  1. 1. 台灣地區出貨的ThinkPad 筆記型電腦,所購買的部份升等保固商品 (例如: 延長保固商品),即日起提供全球保固服務
  2. 2. 有關聯想升等保固資訊,可以參考Lenovo網頁 -> 升等保固

C. 備註

  1. 1. Lenovo產品,Idea系列產品也可以選購適合的升等保固商品
  2. 2. 為了讓Lenovo的顧客享有優惠的售後保固服務,您可以依據您的需求,選擇不同的「升等保固」商品,讓您的產品享有最完善的售後服務.
  3. 3. 非台灣地區出貨的電腦產品,無法在台灣地區購買升等保固商品.
  4. 4. 購買升等保固後,可以在 保固資訊網站查詢保固資訊
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