Be Ready for IT Emergencies Before They Happen
Give your device the protection it deserves against bugs, crashes, and accidents.
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We've Got You Covered
Support
Get support from highly trained technicians with all-round IT expertise
Protection & Security
Learn about our multilayered approach to keeping devices and data safe
Performance
Automated device maintenance boosts performance to supercharge your online experience
Sustainability
Our CO2 Offset Service gives you the option to offset estimated emissions from your device
Recommended Services
Premium Care Plus
- Covers you for almost everything
- Prioritized support via phone, email, or chat
- Accidental Damage Protection with Extended Battery Warranty and more
- Covers onsite visits, if required—including parts and labor
- Winner of Business Intelligence Group’s 2023 technology awards for customer service
Accidental Damage Protection
- Protects your device from everyday accidents
- Covers spills, bumps, power surges, cracked screens, and more
- All repairs performed by skilled technicians, using only Lenovo-certified parts
- Unlimited claims with no additional repair fees
Lenovo Smart Lock
- Keep your device and data secure no matter what
- Cloud-based security that locates, secures and locks your PC
- Remotely wipe your data to secure your privacy
- Recover your stolen PC with the help of the Investigations team
- When recovery isn’t possible, our Absolute® Service Guarantee pays up to $2000*
* Payable in local currency. This service is not available in all countries and territories.
Pick the Support That’s Right for You
Lenovo Premium Care
Service that’s ready when you aren’t. Our expert team is here to assist you with hardware, software, and peripherals issues. Get advanced support from experts, real fast, with Premium Care for Zen-like peace of mind.
Lenovo Smart Performance
Lenovo Smart Performance scans your PC for issues and fixes them before they become problems. Schedule automatic scans to protect your PC proactively, remove malware, and improve device security. Now that’s smart.
Accidental Damage Protection One
Accidents unhappen! Enjoy maximum protection against everyday drops, spills, power surges, and cracked screens not covered by your device’s base warranty. Breathe easy, knowing your device is protected. ADP One gives you one-off accidental cover and is available for selected devices.
Sealed Battery Warranty
Avoid the stress, frustration, and expense of unexpected battery replacement. Our up to 3-year Sealed Battery Warranty gives you hassle-free battery replacement in case of degradation after the first year, minimizing downtime and keeping you connected.
Keep Your Drive
If a hardware failure necessitates replacing your current hard drive, you’ll retain physical ownership of the original drive and complete control of all its data. Give sensitive data an extra layer of protection and reassurance, just in case…
Warranty Extensions
Extend your warranty by up to five years and enjoy the same coverage and peace of mind on your device as day one. Extend before your original warranty expires for uninterrupted service.
Lenovo CO2 Offset
Offset CO2 emissions across the average lifecycle of your PC by supporting climate action projects verified by the United Nations, Gold Standard®, and Climate Action Reserve. Lenovo has helped customers offset more than 1 million metric tonnes of CO2 emissions.
Frequently Asked Questions
Useful Resources
Useful Resources
How To’s
Learn how to do more with your device. Get clear and detailed tutorials from Lenovo’s knowledge bank.
Support Forums
Connect with other Lenovo users. Ask questions. Find answers and get tips.
Guides & Manuals
Need a user guide or manual for your device? Here’s where to find it…
Check My Warranty
Find out exactly what your warranty covers, its expiration date, and more…
Contact Us
Need to get in touch? Find the most convenient way for you here.
