What are the delivery charges?
Lenovo offers free standard shipping to addresses in Hong Kong. We want your shopping experience with us to be risk-free and hassle-free.
Will you send me an email to confirm that you've received my order?
Absolutely. As soon as we receive your order, we'll let you know. Your order will be accepted when we ship the product or deliver the service to you. For further information, please read our Terms and Conditions for Online Sales.
How do I check the status of my order?
You can view your order status in one of two ways.
If you're a registered Lenovo.com customer, simply login to My Account and click View my Orders.
Alternatively, you may check your order by visiting our Order Status page.
How can I track the delivery of my package?
Once you've received your confirmation email with your order number, you will be able to login in track your delivery through our courier's website.
Can I have my purchase shipped overseas?
Unfortunately, no. We're unable to ship orders internationally from outside Hong Kong due to export restrictions and policies. However, we have online stores throughout the world, so it's easy to order from Lenovo.com for your destination country.
Does Lenovo ship to PO box addresses?
We need someone to sign for delivery, so we can't ship to PO Boxes.
What happens if I'm not at home when your courier arrives?
Our courier service team would call you before they come to the address.
What payment methods can I use?
Lenovo accepts Visa and MasterCard.
Does Lenovo accept credit cards issued outside Hong Kong SAR?
We accept cards issued worldwide.
Does Lenovo offer payment plans for businesses?
Sorry we are not offering this service at the moment.
Can I change or cancel my order after it's been placed?
We start to build your computer shortly after your order is placed. It's not always possible to cancel these types of orders, so it's best to check with our customer service team by hkcs@lenovo.com as soon as possible if you change your mind.
The product/accessories photo is for reference only
Above machine specification information is for reference only and it refers to the highest configuration which the machine is compatible with, yet some specific configuration or related accessories may not available in Hong Kong due to reasons includes but not limited to hardware supply limitation, country (local market) regulation and so on. Please refer to the specific model description for configuration detail before you place order.
Actual battery life may vary depending on application usage, settings, features or tasks selected, network configuration, operating temperature and many other factors.
Limits: Lenovo reserves the right to limit the number of units to a particular product that a customer may buy at any one time.
Availability: Offers, prices, specifications and availability may change without notice. Lenovo is not responsible for photographic or typographic errors.
General System Information: Review key information provided by Microsoft that may apply to your system purchase, including details on Windows 10, Windows 8, Windows 7, and potential upgrades/downgrades. Lenovo makes no representation or warranty regarding third-party products or services.
Pricing: Does not include shipping and handling fees. Reseller prices may vary. Savings referenced off regular Lenovo web prices.
Warranty Service: The Service delivery will be determined by the destination country/region subject to Service capabilities and parts availability in the destination country/region.
Lenovo makes no representation or warranty regarding third party products or services. The Lenovo Limited Warranty applies only to Lenovo hardware products purchased for your own use, and does not transfer upon resale.
Trademarks: Lenovo, ThinkPad, ThinkCentre and the Lenovo logo are trademarks of Lenovo. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Other company, product or service names may be trademarks or service marks of others.
An estimated ship date will be posted on our order status site after your order is placed. The date reflected above does not determine when your order will ship since inventory status may change before your order is final and because items may be held until all products on the order are ready to ship. To obtain the latest information about the availability of a specific part number, please call the phone number listed in the masthead at the top of this page. A flat charge for shipping & handling may apply for certain orders, as indicated on the Checkout page.