The following are the current general purchase terms and conditions (“Lenovo Pro Terms” or “Terms”) of
The Lenovo Pro Terms including associated warranty statements, license agreements, and any applicable attachments such as the Terms and Conditions for Resellers in Appendix A, are the sole and complete agreement between you and Lenovo regarding the Products or Services purchased on the Lenovo Pro website. Any additional or different terms in any order or communication from you shall not be binding on Lenovo unless signed by an authorized representative of Lenovo.
The ability to make purchases on the Lenovo Pro website and to become an authorized Lenovo reseller (“Reseller”) on the Lenovo Pro website is not open to the general public and is only provided to users who become Members (as defined below). If you do not qualify, you are prohibited from using and registering for the Lenovo Pro website.
You accept the Terms by clicking to accept when ordering online or applying to become a Reseller through the the Lenovo Pro website, or when ordering by any other means. A Product or Service becomes subject to these Terms when Lenovo accepts Member’s order by shipping the hardware Product or making the software Product available to Member; or providing the Service. ;
1. Definitions
1.1 Product shall mean any Lenovo branded or third-party hardware or software that Lenovo provides to a Member under these Terms. Hardware products include computers and accessories. Software products include computer software programs (whether pre-loaded or provided separately) and related licensed materials such as documentation.
1.2 Service is the performance of a task; provision of advice or assistance; or access to a resource such as access to an information data base that Lenovo makes available to a Member.
1.3 Member is an individual who can form legally binding contracts under applicable laws; who is at least 18 years of age or the age of majority in their state or territory of residence (if higher than 18); who is not barred from ordering Products or Services on the Lenovo Pro website under applicable laws; and who is either director, owner or an employee of a small or medium-sized business with an employee count between one (1) and two-hundred-fifty (250) (“SMB”); and who successfully completes the registration process.
A “Company” is an SMB with one (1) or more employees registered as Members.
A "calendar year" is understood to mean January 1st through - December 31st of each year.
A “Group Administrator” is either the first person/Member to obtain a Lenovo Pro account on behalf of a Company or Partner, or whomever the Company or Partner later assign to that role. If a Member does not know their Group Administrator, the Member must call the Lenovo Pro telesales team.
2. Membership
2.1 Becoming a Member
Ordering Products and Services on the Lenovo Pro website, either as an end customer or as an authorized reseller, is only available to Members. Persons that do not complete the registration process, or whose registration is not accepted, shall not be considered Members. Lenovo may refuse to offer or continue offering the Products and Services to any Company, Member, person, or entity and may change its eligibility criteria from time to time, in its sole discretion. A Member’s benefits are linked to the Company who employs a Member or is owned or legally represented by such a Member . If a Member is no longer employed by that company, the Member’s benefits will remain with the Company and will not transfer to the Member or the Member’s new employer. Members who move to a new Company will need to complete a new registration process with their Company, if applicable and eligible.
Lenovo competitors and consumer memberships will not be accepted. This Program is not open to the general public or to any companies that are not accepted into the Program.
2.2 Eligibility
To become a Member, a person must complete the registration process by providing Lenovo with current, complete and accurate information, as more specifically required by the then current registration procedures and will be required to create a username and password. Additional information may be requested (for example, preferred contact method and products and services of interest); in order to best tailor Lenovo Pro to the Member.
Upon acceptance, Lenovo will provide access credentials to the Member’s email address. Member must then activate their membership to become a Member
Member Rules and Conduct
Members are responsible for complying with these Lenovo Pro Terms.
Members shall maintain and update their registration data to ensure that it is always current, complete and accurate. Members may update their information by logging into their Lenovo Pro account.
Member agrees that Lenovo does not represent, warrant or guarantee that Lenovo Pro or any such other products and services will be uninterrupted, without omissions or error free, or that defects will be corrected, or changes implemented.
The Lenovo Pro website is provided to Members only for use in connection with Company business purposes. Any unauthorized use of the website (including without limitation, accessing the Lenovo Pro website or any aspect of the Lenovo Pro website for which the Member is not authorized, or any use not expressly permitted in these Lenovo Pro Terms such as, for example, reselling any content or information to third parties) is expressly prohibited. Each Member is responsible for all acts or omissions that occur under the Member’s account, username or password, including without limitation content posted to or transmitted via the Lenovo Pro website.
2.3 Liability
Member agrees to indemnify, defend and hold Lenovo, its affiliates and subsidiaries, and its and their respective officers, directors, agents and employees, harmless from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorney fees) attributable to Member’s use of the Service, or violation of these Lenovo Pro Terms. This provision shall survive the termination of this agreement and will remain in full force and effect.
2.4 Resellers
Members are eligible, subject to Lenovo’s sole discretion and approval, to become authorized Lenovo Partners of Products and Services purchased on the Lenovo Pro website. The rules and regulations in appendix A to these Terms will apply to any Member selected to act as a Reseller in this regard.
3. Ordering, Prices and Payment
3.1 Confirmation of receipt of Member’s order shall not mean Lenovo has accepted Member’s order. Except for credit or debit card transactions, or if not paid in advance of shipment, payment is due upon receipt of invoice. Any amounts not received by Lenovo within thirty (30) days of receipt of invoice shall be overdue. Member shall pay a late payment fee of the lesser of one and one half (1.5%) percent per month or the maximum rate permitted by law on the undisputed overdue balance of the invoice amount. Member shall pay any applicable sales, use or similar taxes, fees or duties unless Member provides exemption documentation to Lenovo. Member is responsible for taxes, if any, on Products from the date Lenovo ships them to Member or on Services, on the date the Services are provided by Lenovo. No other discounts, quantity entitlements, or promotions apply unless agreed in writing by Lenovo. Delivery charges, if applicable, will be as specified in an invoice.
3.2 If Lenovo makes an error in pricing information, Lenovo may nevertheless refuse or cancel an order placed for a Product or Service quoted at such price, even if Lenovo has confirmed the receipt of Member’s order or charged Member’s credit or debit card. If Lenovo has charged Member’s credit or debit card, Lenovo will promptly issue a credit to Member’s credit or debit card account in the amount of the charge.
4. Electronically Delivered Software Products.
In the case of electronically delivered software Products, Member will receive an email with an activation key and download link. Member shall be responsible for downloading the software Product and bear risk of loss relating thereto, including the failure of a computer, hard drive, or internet connection. Internet or other connection charges in connection with the download, access, and use of the software Product shall be Member’s responsibility.
5. Returns
If Lenovo makes an error in fulfilling Member’s order, Member may return or exchange a Product in its sealed, unopened package to Lenovo for a refund or credit. Members may only return the entire Product or all such Products for a refund or credit. Returns allowed for any other reason will be subject to a restocking fee in the amount of 15% of the price paid. All returns must be initiated within 21 days of the invoice date. Partial refunds or credits for Products, including installation of software Product options; or quantities of Products that are not separately priced, are not available to Members. In order to return a Product, Member must contact Lenovo to obtain an RMA (Return Merchandise Authorization). Any authorized return must include the Product and all accessories in their sealed, unopened packaging, along with all documentation (including invoice, RMA and original shipping label). It must be received at the Lenovo National Return Center within ten (10) days of issuance of the RMA. Returns on any other basis may be refused by Lenovo. Member assumes risk of loss and damage for Products returned without an RMA.
If Member acquired a software Product separate from a hardware Product and paid a software license fee, but does not agree to the terms of the software license, Member may return the software Product within 21 days of the date of invoice and receive a refund or credit in the amount of the fee. Media-based software Product must be returned in its unopened, sealed package. For return of an electronically delivered software Product, Member shall provide a letter of destruction to Lenovo, in a form provided by Lenovo, confirming that the software Product has been uninstalled and destroyed.
6. Warranties
6.1 Lenovo hardware Products are warranted in accordance with the Lenovo Limited Warranty accompanying each Lenovo hardware Product or as found at http://support.lenovo.com/us/en/warrantylookup/warrantypolicy_pc#solw
6.2 LENOVO MAKES NO WARRANTIES FOR SOFTWARE, SERVICE, SUPPORT OR THIRD PARTY PRODUCTS. SUCH SOFTWARE, SERVICE, SUPPORT AND PRODUCTS ARE PROVIDED “AS IS”, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND. SOME STATES DO NOT ALLOW LIMITATIONS OF WARRANTIES, SO THESE LIMITATIONS MAY NOT APPLY TO A MEMBER. THIRD PARTY PROVIDERS OF SOFTWARE, SERVICES, PRODUCTS AND SUPPORT MAY PROVIDE WARRANTIES TO MEMBER..
7. Title and Risk of Loss
When a Member orders any Hardware Product, Lenovo transfers title to Member upon delivery of the Hardware Product at the Lenovo-designated carrier for shipment to Member. Lenovo does not transfer title to any software products.
For each Hardware Product supplied by it, Lenovo bears the risk of loss or damage up to the time it is delivered to the Lenovo-designated carrier for shipment to Member. At no cost to Member, each Hardware Product supplied by Lenovo will be covered by insurance, arranged, managed and paid for by Lenovo or one of its Affiliates for Member, covering the period until the Hardware Product is delivered to the Member.
8. General
8.1 Member Information. Lenovo and its affiliates may store, use and process contact information and other information about a Member, including name, phone numbers, addresses, and e-mail addresses, necessary to perform under this Agreement, including but not limited to warranty service. Such information will be processed and used in connection with this Agreement and the Products or Services. It may be transferred by Lenovo to any country where Lenovo does business; and may be provided to entities acting on Lenovo’s behalf in relation to this Agreement and the Products or Services. Lenovo may also disclose such information where required by law.
8.2 LIMITATION OF LIABILITY. IN ANY ACTION UNDER OR RELATED TO THIS AGREEMENT, LENOVO SHALL NOT BE LIABLE TO A MEMBER FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY OR NOT AND WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE: 1) THIRD-PARTY CLAIMS FOR DAMAGES; 2) LOSS OF, OR DAMAGE TO, DATA; 3) SPECIAL, INCIDENTIAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES; OR 4) LOSS OF PROFITS, BUSINESS, REVENUE, GOODWILL OR ANTICIPATED SAVINGS. AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SOME DAMAGES, THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO THIS AGREEMENT. EXCEPT FOR BODILY INJURY (INCLUDING DEATH) AND DAMAGE TO REAL PROPERTY OR TANGIBLE PERSONAL PROPERTY, LENOVO SHALL NOT BE LIABLE FOR MORE THAN THE AMOUNT OF ACTUAL DIRECT DAMAGES SUFFERED BY A MEMBER, UP TO THE AMOUNT THE MEMBER PAID FOR THE PRODUCT OR SERVICE.
8.3 Force Majeure. Lenovo shall not be liable to any Member for any failure or delay in the performance of its obligations hereunder, to the extent such failure or delay is caused by fire, flood, earthquakes, other elements of nature; acts of war; terrorism, riots, civil disorders, rebellions or revolutions; epidemics, communication line or power failures; governmental laws, court orders or regulations; or any other cause beyond the reasonable control of Lenovo..
8.4 Product Changes. Lenovo may change or discontinue Products at any time. In such event, Lenovo may fulfill Member’s order with a Product that has the functionality and performance as the Product ordered by a Member.
8.5 Export. All Products purchased under this Agreement are only for use in the United Kingdom and are subject to the export regulations of the United Kingdom.
Products and Services purchased on Lenovo’s website, Lenovo.com are subject to the US Export Administration Regulations. They are for Customer’s own use within the territory in which they are purchased and may not be resold except by an Authorized Lenovo Reseller, exported or reexported to other territories. Lenovo reserves the right to refuse or cancel any order in which Lenovo suspects the Customer is purchasing Products or Services for the purpose of reselling or exporting them. By moving forward with this order, you confirm that you agree you will not resell, export or reexport all Products and Services in violation of this agreement.
8.6 Governing Law. This Agreement and all orders issued hereunder shall be governed by the laws of England and Wales , without regard to its conflict of law principles. Neither party may bring an action arising out of or related to these Termsmore than two years after the cause of action arose.
Appendix A: Terms and Conditions for Resellers on the Lenovo Pro website
1. Marketing Approval
As our Lenovo Reseller, you may market Products and Services to Customers as we specify in this Agreement. You may retain ownership of Products for the purpose of providing a service offering to End Users.
2. Definitions
Agreement refers to the Terms and Conditions for Resellers on the Lenovo Pro website.
Data Protection Requirements shall mean European Directives 95/46/EC and 2002/58/EC and any legislation and / or binding regulations implementing or made pursuant to them and any similar law and regulations in the Territory.
Customer or End User User is anyone, who uses Services or acquires Products for its own use and not for resale
End User Name is the name of the End User.
Enterprise is any legal entity and the subsidiaries it owns by more than 50%.
Machine is a machine, its options, features, conversions, upgrades or peripheral products, or any combination of them. The term "Machine" includes a Lenovo Machine and any third party Machine that we approve you to market.
Personal Data shall have the meaning set out in applicable Data Protection Requirements, that is, data in respect of an identifiable individual (such as contact related information about such indentifiable individuals including names, phone numbers and email addresses).
Product is a Machine or Program.
Program is a computer software program, whether pre-loaded on a Machine or provided separately, including related licensed materials such as documentation provided under its applicable license terms. The terms "Program" includes Lenovo Programs and any third party Programs that we approve you to market.
Reseller is a business entity which acquires Products and Services for the purpose of marketing to Customers.
Service is the performance of a task, provision of advice and counsel, assistance, access or support to a resource that we approve you to market.
Territory means the United Kingdom and Ireland.
Transaction Documents
Pursuant to any order or purchase on the Lenovo Pro website, Lenovo will provide to you the appropriate “transaction documents.” The following are examples of transaction documents, with examples of the information and responsibilities they may contain:
Conflicting Terms
If there is a conflict among the terms in the various documents, the terms of:
Our Acceptance of Your Order
Products and Services become subject to this Agreement when we accept your order by:
Acceptance of the Terms in a Transaction Document
You accept the terms in a transaction document by doing any of the following:
3. Our Relationship
Each of us agrees that:
4. Our Review of Your Compliance with this Agreement
We may periodically review your compliance with this Agreement and related offerings. You agree to provide us with relevant records on request. We may reproduce and retain copies of these records. We, or an independent auditor, may conduct a review of your compliance with this Agreement on your premises during your normal business hours.
If, during our review of your compliance with this Agreement, we find you have materially breached the terms of this relationship, in addition to our rights under law and the terms of this Agreement, for transactions that are the subject of the breach, you agree to refund the amount unrightfully received such as a discount or fee we gave you for the Products or Services or we may offset any amounts due to you from us.
5. Your Responsibilities To Lenovo
You agree:
6. Your Responsibilities to End Users
You agree to:
7. Confidential Information
The following is Confidential Information: 1) all information Lenovo marks or otherwise states to be confidential, 2) any of the following prepared or provided by Lenovo a) sales leads, b) information regarding End Users, c) unannounced information about Products and Services, d) business plans, or e) market intelligence, 3) all information you mark or otherwise state to be confidential and any of the following written information you provide to us on our request and which you mark as confidential a) reporting data, b) financial data, c) the business plan, d) customer satisfaction data or sales information and 4) any information we identify as “Confidential” on a Lenovo Web site. Your access or use of such information is considered your agreement to accept it as confidential.
Each of us agrees to:
Each of us may disclose Confidential Information to:
Before disclosure to any of the above parties, the recipient will have a written agreement with the party sufficient to require that party to treat Confidential Information in accordance with this Agreement.
The recipient may disclose, publish, disseminate, and use Confidential Information that is 1) already in its possession without obligation of confidentiality, 2) developed independently, 3) obtained from a source other than the discloser without obligation of confidentiality, 4) publicly available when received, or subsequently becomes publicly available through no fault of the recipient, or 5) disclosed by the discloser to another without obligation of confidentiality.
The recipient may use in its business activities the ideas, concepts and know-how contained in the discloser’s Confidential Information which are retained in the memories of recipient’s employees who have had access to the Information under this Agreement.
THE DISCLOSER PROVIDES CONFIDENTIAL INFORMATION WITHOUT WARRANTIES OF ANY KIND.
The recipient uses Confidential Information provided by the discloser at its own risk.
The receipt of Confidential Information pursuant to this Agreement will not preclude, or in any way limit, the recipient from 1) providing to others products or services which may be competitive with products or services of the discloser, 2) providing products or services to others who compete with the discloser, or 3) assigning its employees in any way it may choose.
The recipient may disclose Confidential Information to the extent required by law. However, the recipient will give the discloser prompt notice to allow the discloser a reasonable opportunity to obtain a protective order.
All other information exchanged between us is non confidential, unless disclosed as specified in the Lenovo Agreement for Exchange of Confidential Information.
8. Status Change
You agree to give us prompt written notice (unless precluded by law or regulation) of any substantive change to the information supplied in your application. Upon notification of such change, (or in the event of failure to give notice of such change) Lenovo may, at its sole discretion, immediately terminate this Agreement.
9. Marketing Funds and Promotional Offerings
We may provide marketing funds and promotional offerings. If we do, you agree to use them according to our guidelines and to maintain records of your activities regarding the use of such funds and offerings for three years. We may withdraw or recover marketing funds and promotional offerings from you if you breach any terms of the Agreement. Upon notification of termination of the Agreement, marketing funds and promotional offerings will no longer be available for use by you, unless we specify otherwise in writing.
10. Forecasts
Product supply demand forecasts are required weekly, as applicable, in the format we specify based on the defined supply demand schedule. Forecast should be by month, for the current month plus next two months, by machine type model and quantity.
11. Ordering and Delivery
You may order Products and Services from us as we specify in our operational guidance. We will agree to a location to which we will ship. We may establish criteria for you to maintain at such location (for example, certain physical characteristics, such as a loading dock), as we specify.
Upon becoming aware of any discrepancy between our shipping manifest and the Products and Services received from us, you agree to notify us immediately. We will work with you to reconcile any differences.
We select the method of transportation and pay associated charges for Products and Services we ship.
We may not be able to honor your request for modification or cancellation of an order.
12. Returns
Products and Services you order may not be returned to us, other than those determined to be defective on arrival (DOA). Unless we specify otherwise, returned Products and Services must be in their original packages. You agree to ensure the returned Products and Services are free of any legal obligations or restrictions that prevent their return. We accept them only from locations within the country to which we ship Products and Services. We will reject returned Products and Services that do not comply with these terms and Reseller agrees Lenovo cannot be held liable for such returns.
13. Price, Invoicing, Payment and Taxes
Price and Discount
The price or discount if we specify one, for each Product and Service will be made available to you in a communication which we provide to you in published form or through our electronic information systems or a combination of both.
The price for each Product and Service is the lower of the price in effect on the date we receive your order, or the date we ship a Product, if it is within 30 days of the date we receive your order.
Price and Discount Changes
We may change prices and discounts at any time.
It may become necessary that Lenovo increases prices or decreases discounts of Products which your ordered but Lenovo did not ship yet. If Lenovo exercises this right, you will be notified and required to confirm to Lenovo (to the mail back address provided in the notification) within eight (8) calendar days from the date of the notification that you accept the new price or that you wish to cancel your order. If we receive no response from you within eight (8) calendar day, we will cancel your order. The eight (8) calendar day rule is applied in a straight-forward manner and no additional days will be added for any reason.
Invoicing, Payment and Taxes
Amounts are due upon receipt of invoice and payable as specified in our operational guidance to you. You agree to pay accordingly, including any late payment fee. Details of any late payment fee will be provided upon request at the time of order and will be included in the notice.
You may use a credit only after we issue it.
If any authority requires us to include in our invoice to you a duty, tax, levy, or fee which they impose, excluding those based on our net income, upon any transaction under this Agreement, then you agree to pay that amount.
Failure to Pay Any Amounts Due
If you fail to pay any amounts due in the required period of time, you agree that we may do one or more of the following, unless precluded by law:
We may offset any amounts due you, or designated for your use (for example, marketing funds or promotional offerings), against amounts due us.
14. Reporting
You agree to:
15. Title, Risk of Loss
When you order a Product we transfer title to you upon delivery to the Lenovo-designated carrier. Products are owned by Lenovo until title has been transferred to you. Lenovo does not transfer title to any software products.
Your right to possession of Products will cease if you have not yet fully paid for the Products and: 1) your actions entitle any person to appoint a receiver or administrative receiver of your property; 2) you become subject to any form of insolvency proceedings (or Lenovo has reason to believe any of the preceding events is likely to occur); 3) you fail to make payments hereunder when due; or 4) the Agreement is terminated. We may then, in addition to any other remedies available to us, enter any premises to recover unpaid Products and require you not to resell or part with possession of Products until you have paid us, in full, all sums due to us.
You will pass title to any returned Products to Lenovo free from all encumbrances.
For each Product, Lenovo bears the risk of loss or damage up to the time it is delivered to the Lenovo-designated carrier for shipment to you. Thereafter, you assume the risk. Each Product will be covered by insurance, arranged and provided by Lenovo for you, covering the period until it is delivered to you.
16. Installation and Warranty
We provide instructions to enable the setup of customer-set-up-machines. We are not responsible for the installation of Programs or third party Machines. We do, however, pre-load Programs onto certain Machines.
A copy of our applicable warranty statement is available at http://www.lenovo.com/think/support. You agree to provide it to the Customer for review before the sale is finalized, unless we specify otherwise. Further, you agree to inform the End User if a Machine contains a Customer Replaceable Unit (CRU) such as a mouse, keyboard, speaker, memory, or hard disk drive). Lenovo provides replacement CRUs to the End User for installation by the End User.
Warranty terms for Programs are described in the Programs’ license terms.
We provide third party Products WITHOUT WARRANTIES OF ANY KIND, unless we specify otherwise. However, third party manufacturers, suppliers or publishers may provide their own warranties to you.
For third party Products we approve you to market, you agree to inform your customer in writing 1) that the Products are non-Lenovo, 2) the manufacturer or supplier who is responsible for warranty (if any), and 3) of the procedure to obtain any warranty service.
17. Lenovo Warranty Service
If we approve you to provide Warranty Service, you agree to do so for those Products specified according to the terms in the Service Support Guide.
18. Remarketing of Services
We may provide separately (e.g. in an Attachment, the Exhibits, or in other communications that you accept explicitly ) terms governing your remarketing of Services the End User purchases from you and which we, our servicer or subcontractor perform under the terms of the Service agreement signed or accepted by the End User.
19. Export and Import
You may actively market Products and Services only within the Territory. You may not market outside this scope, and you agree not to use anyone else to do so.
Export and Import Laws
You warrant that you will comply with all applicable export and import laws when you market Products, Services and technical data. You agree that if you export or import Products, Services and technical data, you, and not Lenovo, will act as the exporter or importer. Further, you warrant that you are knowledgeable with, and are and will remain in full compliance with, the applicable export and import laws, regulations, orders and policies (including, but not limited to, securing all necessary clearance requirements, export and import licenses and exemptions, and making all proper filings). We may, at our sole discretion, require you from time to time to provide us with written certification relating to your compliance with applicable export and import laws or prohibit you from doing business with certain Customers in order to ensure that you and Lenovo comply with applicable export and import laws.
You will indemnify us for claims made against us for your failure to comply with applicable export and import laws, regulations or orders.
Customer Exports
If a Customer acquires a Product for export, you agree to use your best efforts to ensure that it complies with all applicable export and import laws.
For a Product acquired for export outside the Territory, our responsibilities, if any, under this Agreement no longer apply to that Product unless the Product's warranty or license terms state otherwise. Before your sale of such Product, you agree to prepare a support plan for it and obtain your Customer's agreement to that plan. Within one month of sale, you agree to provide us with the Customer's name and address, Machine type/model, and serial number if applicable, date of sale, and destination country.
Attainment
Products you export (or which are acquired by a Customer for export) outside the Territory will not count toward attainment of your objectives and will not qualify for applicable promotional offerings and marketing funds. We may also reduce future supply allocations to you by the number of exported Products.
20. Trademarks
We will provide you with written guidelines which we may periodically modify regarding the authorized use of the Lenovo title and emblem. You may not modify the emblem in any way. You may use our Trademarks (which include the title, emblem, Lenovo Trademarks and service marks) only:
The royalty normally associated with non-exclusive use of the Trademarks will be waived, since the use of this asset is in conjunction with marketing activities supporting sales of Products and Services.
You agree to promptly modify, at your expense, any advertising or promotional materials that do not comply with our guidelines. If you receive any complaints about your use of a Trademark, you agree to promptly notify us. When this Agreement ends, you agree to promptly stop using our Trademarks. If you do not, you agree to pay any expenses and fees we incur in getting you to stop.
You agree not to register or use any mark that is confusingly similar to any of our Trademarks.
Our Trademarks, and any goodwill resulting from your use of them, belong to us.
21. Patents and Copyrights
If a third party claims that a Product Lenovo provides under this Agreement infringes that party’s patent or copyright, Lenovo will defend you against that claim at its expense and pay all costs, damages, and attorney’s fees that a court finally awards, provided that you: 1) promptly notify Lenovo in writing of the claim; and 2) allow Lenovo to control, and cooperate with Lenovo in, the defense and any related settlement negotiations.
If you maintain an inventory, and such a claim is made or appears likely to be made about a Product in your inventory, you agree to permit us either to enable you to continue to market and use the Product, or to modify or replace it with one that is at least functionally equivalent. If we determine that none of these alternatives is reasonably available, you agree to return the Product to us on our written request. We will then give you a credit, as we determine, which will be either 1) the price you paid us for the Product (less any price-reduction credit), or 2) the depreciated price. This is Lenovo’s entire obligation to you regarding any claim of infringement.
Claims for Which Lenovo is Not Responsible
Lenovo has no obligation regarding any claim based on any of the following:
22. Liability
Circumstances may arise where, because of a default or other liability, one of us is entitled to recover damages from the other. In each such instance, regardless of the basis on which damages can be claimed, the following terms apply as your exclusive remedy and our exclusive liability.
Our Liability
Lenovo is responsible for no more than:
Items for Which We Are Not Liable
Under no circumstances (except as required by law) is Lenovo, its subcontractors, or Program developers liable for any of the following even if informed of their possibility:
Your Liability
In addition to damages for which you are liable under law and the terms of this Agreement, you will indemnify us for claims made against us by others (particularly regarding statements, representations, or warranties not authorized by us) arising out of your conduct under this Agreement or as a result of your relations with anyone else.
23. Electronic Communications
Each of us may communicate with the other by electronic means, (for example, to provide written notice or consent to the other) and such communication is acceptable as a signed writing to the extent permissible under applicable law. Both of us agree that for all electronic communications, an identification code (called a "user ID") contained in an electronic document is sufficient to verify the sender's identity and the document's authenticity.
24. Ending the Agreement
Regardless of the contract duration specified in the Details of Our Relationship section of the Profile, or any renewal period in effect, either of us may terminate this Agreement, with or without cause, on three months' written notice. If, under applicable law, a longer period is mandatory, then the notice period is the minimum notice period allowable.
If we terminate for cause we may, at our discretion, allow you a reasonable opportunity to cure. If you fail to do so, the date of termination is that specified in the notice.
However, if either party breaches a material term of the Agreement, the other party may terminate the Agreement on written notice. Examples of such breach by you are: if you do not maintain customer satisfaction; if you repudiate this Agreement; or if you make any material misrepresentations to us. You agree that our only obligation is to provide the notice called for in this section and we are not liable for any claims or losses if we do so.
We both agree that if we permit you to perform certain activities after this Agreement ends, the activities and respective responsibilities will be performed under the terms of this Agreement.
25. Governing Law
The laws of England and Wales will govern, construe and enforce the rights, duties and obligations arising under, or relating in any manner to, the subject matter of this Agreement, notwithstanding any conflicts of laws principles.
The "United Nations Convention on Contracts for the International Sale of Goods" does not apply.
Both of us agree to submit all disputes relating to this Agreement to the jurisdiction of the Courts of London, United Kingdom.