What is DirectX diagnostic tool (DxDiag)?

This is a recommends products dialog
Top Suggestions
Starting At
View All >
Language
Français
English
ไทย
German
繁體中文
Country
Hi
All
Sign In / Create Account
language Selector,${0} is Selected
Register & Shop at Lenovo Pro
Register at Education Store
Pro Tier Benefits
• Dedicated personal Account Representative
• Pay by invoice with a 30-days payment term
• Plus Tier available for spends of £5K+/year
Plus Tier Benefits
• Dedicated personal Account Representative
• Pay by invoice with a 30-days payment term
• Elite Tier available for spends of £10K+/year
Elite Tier Benefits
• Dedicated personal Account Representative
• Pay by invoice with a 30-days payment term
Reseller Benefits
• Access to Lenovo’s full product portfolio
• Configure and Purchase at prices better than Lenovo.com
My account details
more to reach
PRO Plus
PRO Elite
Congratulations, you have reached Elite Status!
Pro for Business
Delete icon Remove icon Add icon Reload icon
TEMPORARILY UNAVAILABLE
DISCONTINUED
Temporary Unavailable
Cooming Soon!
. Additional units will be charged at the non-eCoupon price. Purchase additional now
We're sorry, the maximum quantity you are able to buy at this amazing eCoupon price is
Sign in or Create an Account to Save Your Basket!
Sign in or Create an Account to Join Rewards
View Basket
Your basket is empty! Don’t miss out on the latest products and savings — find your next favorite laptop, PC, or accessory today.
Remove
item(s) in cart
Some items in your cart are no longer available. Please visit cart for more details.
has been deleted
There's something wrong with your basket, please go to basket to view the detail.
of
Contains Add-ons
Subtotal
Proceed to checkout
Yes
No
Popular Searches
What are you looking for today?
Trending
Recent Searches
Hamburger Menu


What is DirectX diagnostic tool (DxDiag)?

DxDiag is a diagnostic tool for Microsoft Windows operating systems that provides detailed information about your computer's hardware, drivers, and system configuration. DxDiag is primarily used to troubleshoot issues related to DirectX, a collection of application programming interfaces (APIs) developed by Microsoft for multimedia and gaming applications.

Why would I need to use DxDiag?

You might need to use DxDiag if you are experiencing problems with multimedia applications, such as games or video players, or if you want to check the compatibility of your hardware with DirectX. It can help you identify issues with drivers, graphics cards, sound devices, and other system components that may be causing problems with your software.

How do I access DxDiag?

To access DxDiag, you can follow these steps:

  • Press the Windows key + R on your keyboard to open the Run dialog box.
  • Type "dxdiag" (without the quotes) in the box and press Enter or click OK.
  • The DirectX diagnostic tool window will open, displaying various tabs with information about your system.

What information does DxDiag provide?

DxDiag provides a wealth of information about your system. Here are some of the key details you can find using DxDiag:

  • System information: This includes details about your operating system, processor, random access memory (RAM), and system model.
  • Display information: DxDiag shows information about your graphics card, such as the name, driver version, and available video memory.
  • Sound information: It displays information about your audio devices, including the name, driver version, and default sound playback device.
  • Input information: DxDiag lists information about connected input devices like keyboards, mice, and game controllers.
  • DirectX information: This section provides details about the installed version of DirectX, including its components and their versions.

Can DxDiag help me diagnose graphics card issues?

Yes, DxDiag can be useful in diagnosing graphics card issues. In the "Display" tab of DxDiag, you can find information about your graphics card, including the driver version and the amount of video memory available. If you're experiencing graphics-related problems, such as poor performance or graphical glitches, checking the information in DxDiag can help you determine if your graphics card is functioning properly.

How can I update my drivers using DxDiag?

DxDiag itself doesn't provide a direct option to update drivers. However, it can help you identify the version of your drivers so that you can manually update them. Here's how you can do it:

  • Open DxDiag using the steps mentioned earlier.
  • In the "Display" tab, note down the name and version of your graphics card driver.
  • Visit the website of your graphics card (such as NVIDIA®, AMD, or Intel).
  • Search for the latest driver for your specific graphics card model and download it.
  • Once downloaded, run the driver installer and follow the on-screen instructions to update your graphics card driver.

Can DxDiag identify sound-related issues as well?

Yes, DxDiag can help you identify sound-related issues on your system. In the "Sound" tab of DxDiag, you can find information about your audio devices, including the name, driver version, and default sound playback device. If you're experiencing problems with sound playback, checking the information in DxDiag can give you insights into the audio devices and drivers installed on your system, helping you diagnose and troubleshoot any sound-related issues.

Is DxDiag only available for Windows?

Yes, DxDiag is a tool specifically designed for Microsoft Windows operating systems. It is included with the DirectX software, which is Windows-exclusive technology. Therefore, you won't find DxDiag on other operating systems like Linux®. However, these operating systems have their own diagnostic tools and utilities for hardware and system information.

What if I don't have DirectX installed on my computer?

If you don't have DirectX installed on your computer, you won't be able to use DxDiag. DirectX is a collection of application programming interface (APIs) that provide low-level access to multimedia and gaming functionality on Windows. It is typically preinstalled on Windows systems, but if you're running an older version or if it's missing for some reason, you can download and install the latest version of DirectX from the official Microsoft website. Once installed, you should be able to access and use DxDiag.

Can DxDiag help me determine if my system meets the requirements for a game?

Yes, DxDiag can be helpful in determining if your system meets the requirements for a game or software that relies on DirectX. By checking the information in DxDiag, you can compare your system's hardware and software specifications against the minimum or recommended requirements provided by the game or software developer. Pay close attention to the graphics card model, driver version, available video memory, and other relevant details to ensure compatibility with the desired application.

Can DxDiag provide information about my system's DirectX version?

Yes, DxDiag provides detailed information about the installed version of DirectX on your system. In the "System" tab of DxDiag, you can find the DirectX version under the "System Information" section. It will display the exact version number, such as DirectX 12, DirectX 11, or an older version, depending on what is installed on your system.

Is it possible to save the information displayed in DxDiag?

Yes, you can save the information displayed in DxDiag for future reference or for sharing with others. To do this, follow these steps:

  • Open DxDiag using the steps mentioned earlier.
  • Click on the "Save All Information" button located at the bottom of the DxDiag window.
  • Choose a location on your computer to save the file, give it a name, and click the "Save" button.
  • The information will be saved as a text file (.txt) that you can open using a text editor or share with others for troubleshooting purposes.

Can DxDiag help me identify outdated or incompatible drivers?

Yes, DxDiag can help you identify outdated or incompatible drivers on your system. In the "System" tab of DxDiag, you can find the driver details under the "System Information" section. It will display information about your system's drivers, including the driver version, release date, and provider. By comparing this information with the latest driver versions available from the hardware website, you can determine if any of your drivers need updating.

What should I do if DxDiag detects outdated or incompatible drivers?

If DxDiag detects outdated or incompatible drivers, it is recommended to visit the hardware website and download the latest driver version for your specific hardware model. Most hardware models provide driver downloads and update utilities on their websites. Download the appropriate driver for your hardware, run the installer, and follow the instructions provided to update the driver. Updating drivers can often resolve compatibility issues and improve the performance of your system.

Can DxDiag help me troubleshoot game-related issues?

Yes, DxDiag can be a useful tool for troubleshooting game-related issues. When you experience problems with a game, you can run DxDiag and check the information in the "Display" and "Sound" tabs to ensure that your graphics card, audio devices, and drivers are functioning correctly. Additionally, you can look for any error messages or warnings in the "Notes" section of DxDiag, which may provide clues about the cause of the issue. Sharing the DxDiag information with game support forums or technical support can help others diagnose and assist you in resolving the problem.

Is DxDiag capable of fixing issues on its own?

No, DxDiag is a diagnostic tool and does not have the ability to fix issues directly. Its purpose is to provide detailed information about your system's hardware, drivers, and software configuration. Once you have identified the problem using DxDiag, you can take appropriate steps to resolve the issue, such as updating drivers, adjusting settings, or seeking further assistance from technical support.

* We will refund the difference in price if you find the same item at a lower price on Lenovo.com from 13/10/2024 to 31/12/2024. Full information >

open in new tab
© 2024 Lenovo. All rights reserved.
© {year} Lenovo. All rights reserved.
Compare  ()
x