Putting students and staff first

The College of Southern Nevada (CSN) is a public community college based in Clark County, Nevada. It is the state’s largest higher education institution, with more than 35,000 students and 2,500 teaching and non-teaching staff. CSN offers hundreds of degrees and certificates in 70 academic programs—with 26 degrees and certificates available entirely online.

When the COVID-19 outbreak hit, higher education institutions like CSN found themselves at an inflection point. Almost overnight, the college had to transition to remote learning and working. With tens of thousands of students, faculty, and staff all needing to connect from home, it created an explosion in demand for digital services, putting IT under pressure like never before.