Smart, quick, and efficient software support for your devices, even when they are out-of-warranty.
Learn more >How can Lenovo Live Assistant help you?
Today, we depend on our devices like never before and sometimes even the most tech-savvy among us can struggle to find the right PC solution.
With Lenovo Live Assistant service, we’ve made it easier to support your PC for any software or performance issues.
And if your device is out-of-warranty, Lenovo Live Assistant can still help you with setting up your device, reinstalling your OS, or help with malware removal, all performed remotely by our expert technicians.
Watch this video to learn more.
Our Services
Setup1
Need help with device setup or software installations?
We’ve got you covered.
- Set up your PC, laptop, tablet and connect to a wireless network seamlessly
- Configure and set up your browser, email, social media, printer, software, and applications
- Reset the operating system on your computer and run necessary software updates
- Install and configure anti-virus software
- Configure your privacy settings
Assist2
Need assistance with PC performance or connectivity issues?
You’ve landed at the right place.
- Help boost your PC performance through a 180-check automated scan
- Optimize OS settings, enable automatic updates, and fix critical issues for quicker application launches
- Declutter your PC by removing unnecessary system files & free up space in the hard drive
- Configure Wi-Fi settings and troubleshoot any internet and network connectivity issues
- Enable network encryption, router firmware updates, and help with connecting printer to a network
Resolve3
Suspicious malware detected or need help with OS recovery?
We can help restore your settings.
- Run a comprehensive scan to help detect and remove any spyware, malware, and adware
- Reinstall or recover your operating system and configure browser security settings
- Schedule automated scans to prevent future malware attacks on PC
- Repair your unbootable system using Windows recovery tools and back up important data
- Install drivers, Lenovo preloaded software, and remotely initialize Windows updates
Need to speak to a Lenovo Expert?
Our highly trained and qualified technicians can remotely diagnose and fix critical technical issues that could be affecting your device. Get unscripted support via phone and get remote troubleshooting assistance from our experts anytime between 8AM to 8PM EST, 7 days a week.
Need more information? Download our FAQ document to learn more about Lenovo Live Assistant.
Get Lenovo Live Assistant for your PC
Need software support but your device is out-of-warranty? We’ve got you covered.
Know moreNeed help with software installations, enhancing PC performance or malware removal? Look no further.
Explore Services
Lenovo Live Assistant does not support any hardware repairs for your PC. Click Here for the Lenovo Personal Computing Devices Agreement T&C.
1-- With a single purchase of Setup services, you can purchase either one of the service software installation or Device setup for Windows, Android, and Chromebook.
2-- With a single purchase of Assist services, you can purchase either one of the service PC performance tune up or Home Wi-Fi setup.
3-- With a single purchase of Resolve services, you can purchase either one of the service virus and malware removal or OS repair and reinstall.
Lenovo Services not available for every model and are subject to availability. Lenovo reserves the right to alter product offerings and specifications, at any time, without notice. Lenovo makes every effort to ensure accuracy of information but is not liable or responsible for any editorial, photographic, or typographic errors. Images are for illustration purposes only. For full Lenovo product, service, and warranty specifications, visit www.lenovo.com. Lenovo and the Lenovo logo are trademarks or registered trademarks of Lenovo. Wi-Fi is a trademark of Wi-Fi Alliance. Other company, product and service names may be trademarks or service marks of others. © Lenovo 2022. All rights reserved
