AI Services | Lenovo AU Outlet Store

Blurred people walking down a rounded tunnel

Home > Services > AI Services

AI Services

Everything You Need to Expedite Your AI Vision

Embrace the
Full Potential of
AI

Create Real
Value with AI

De-risk Your
Journey to AI

Safeguard Your
AI Investment

Ensure Ethical
AI Use

A team of four brainstorming on a whiteboard wall

AI Discover

Knowing where to start with AI can often be the biggest hurdle in implementing new and innovative technology in your business. Lenovo can help you bridge that gap with an AI Discover session. Our AI experts, engineers, partners like NVIDIA, and data scientists will dig into your business goals to develop tangible outcomes and help you identify cases where AI can create value for your organization.

A time lapse of an open-office layout with employees walking in the foreground and others collaborating in the background

AI Advisory

To determine your AI readiness, we assess your technology, people, processes, and security to build a customized plan, roadmap, and value case that addresses your unique business needs. Based on your unique needs and desired outcomes, your consultant will connect you with the right AI software to meet your goals.

A man in a high-tech manufacturing facility whose image is reflecting off the glass

AI Fast Start

Design and build critical AI elements to showcase outcomes that support AI at any scale — from edge servers to high performance computing deployments. Move from Proof of Concept to production with our expert team doing the groundwork.

AI Deploy & Scale

Having a single point of contact and integrated support across strategic expertise, hardware, and software makes the implementation of your custom AI system seamless. TruScale, Lenovo’s flexible IT infrastructure-as-a-service and device-as-a-service offerings, reduce your upfront costs so you can deploy AI and scale with ease.

Five colleagues in a conference room solving a problem

AI Managed

AI solutions must be updated frequently to support the latest tools, applications, and best practices for security and ethics. Lenovo supports you with access to everything you need to own, run, and optimize your growing AI workload.

Three colleagues collaborating on servers

Remove Cost Barriers to Entry

Get the infrastructure you need to run AI without the huge upfront costs. TruScale Infrastructure-as-a-Service offers a low-risk, pay as you go model.

Learn about TruScale >

A close-up of a woman's face and the code from a computer screen is reflected in her glasses

Fast Track Your Progress

Scale quickly with Al-ready infrastructure, the right software solutions, and the managed services to run it all efficiently.

Explore our AI Partners >

A person holding a string of lights that is shining red light onto her face

Safeguard Your AI Investment

Confidently place AI at the center of your future knowing your business, data, and ESG goals are always protected and evolving with new rules.

Our Commitment to Ethical AI >

Peak Analytics Keeps Supplies Moving

Identifying problem inventory in real time using an AI and image recognition solution.

Read customer story >

DeepBrain Powers-Up Virtual Assistants With Generative AI

Customizing real-time responses for enhanced customer experience.

See how >

Fingermark AI Solution Redefines Drive-thrus

Improving quick-service restaurants’ operational efficiency with AI and computer vision.

See how >

A time lapse of red, purple, and blue lights on the street

increase in manufacturing production line capacity utilization

savings in cloud management

million in operational costs avoided through customer self-service

How do we get started and who should we reach out to for service requests?

All our engagements start with an AI Discover Workshop in which we assess your readiness across security-people-process-technology. Your blueprint and unique AI outcomes will depend on this readiness assessment.

How does Lenovo connect customers with production-ready AI applications?

Following an AI Discover Workshop in which we assess organizations based on our unique security-people-process-technology approach to AI readiness, our data science team will recommend the right solution for your business. If connecting with GenAI applications, we leverage Lenovo’s AI Innovators network of 150+ ISV partners to provide customers with cutting-edge GenAI solutions optimized to run on Lenovo infrastructure hardware. Our salespeople will connect you with a variety of solution options from these ISVs across several verticals.

How does the practice take advantage of the Lenovo and NVIDIA partnership?

NVIDIA are a key joint partner in this offering and our customers benefit from the full, best-in-class NVIDIA AI Stack, including AI models and services, AI platform software such as NVIDIA Enterprise AI and accelerated infrastructure from NVIDIA-Certified Lenovo systems such as our ThinkEdge systems.

Where does TruScale fit in?

Lenovo TruScale ensures your infrastructure is always the right size. Once you have completed an AI Discover Workshop and been assessed across our unique security-people-process-technology approach to AI readiness, we will select and design a plan for your GenAI solution goals. From here, TruScale offers lifetime managed services from Lenovo with the flexibility to scale your solutions while creating consistent AI experiences for both employees and customers alike – all while you conveniently only pay for what you use.

Why would someone go to Lenovo for this and not do it themselves?

Lenovo avoids costly consultations and works with you to identify your vision at speed. We supplement your IT personnel with dedicated technical experts in the GenAI space who will help you select, deploy, manage and scale GenAI solutions in a fluid motion. Lenovo delivers a functional and scalable GenAI infrastructure through single configurable solutions that provide predictable, regular fees and ongoing operational management and support so your teams can focus on business-level innovation.

How long does it take to get started and go through this process?

GenAI is never a one-size-fits-all kind of solution but Lenovo’s ‘Minimum Viable Product’ approach enables us to rapidly execute a proof of concept in production within 2-3 months. Whilst the final package and timelines of GenAI solutions and services can vary greatly in size and scope, Lenovo promises that our unique AI Readiness Assessment across your people, processes, technology and security is hyper-focused on deploying GenAI at speed and in a way that makes sense for your organization. You can trust in our proven experience of managing global data estates.

How does Lenovo AI Services handle security?

Lenovo is trusted by customers worldwide to manage their endpoints and ensure data security. We are ISO 27001-certified, secure by design and maintain a Trusted Supplier Program to ensure all our partners meet our own high standards for security and to ensure the reliability and safety of your GenAI solutions. We build from our own extensive experience running GenAI solutions on ourselves – GenAI fuels our own operations innovation, such as Lenovo’s GenAI powered supply chain transformation.

Do Lenovo AI Services deliver responsible and ethical GenAI?

Our established standards for responsible GenAI ensure that your solutions are being used as intended and give you the peace of mind that your generative solutions are not acting beyond your intended application. Our solutions are backed by Lenovo’s AI Center of Excellence, our AI Responsibility Committee and most stringent security standards.

Contact Us