Lenovo Pro Business Store
Lenovo Education
Sales:
Home:
Business:
{{SmallBusinessNumber}}
(Servers & Storage included)
Order Support:
Lenovo Pro Business Store
Lenovo Education
Sales:
Home:
Business:
{{SmallBusinessNumber}}
(Servers & Storage included)
Order Support:
Lenovo Pro Business Store
Lenovo Education
Sales:
Home:
Business:
{{SmallBusinessNumber}}
(Servers & Storage included)
Order Support:
Lenovo Pro Business Store
Lenovo Education
Sales:
Home:
Business:
{{SmallBusinessNumber}}
(Servers & Storage included)
Order Support:
Lenovo Pro Business Store
Lenovo Education
Sales:
Home:
Business:
{{SmallBusinessNumber}}
(Servers & Storage included)
Order Support:
Sign in / Create Account
Keep track of your wishlist, orders, and My Lenovo rewards, all in one place
My Account
Access your orders, subscriptions, saved carts, rewards balance, and profile
Create a wishlist of your favorite products
Create an account to earn or view your rewards
View & track your orders
Register your product and/or update your warranty dates
Sign out
Sign in / Create Account
Keep track of your wishlist, orders, and My Lenovo rewards, all in one place
My Account
Access your orders, subscriptions, saved carts, rewards balance, and profile
Create a wishlist of your favorite products
Create an account to earn or view your rewards
View & track your orders
Register your product and/or update your warranty dates
Sign out
Sign in / Create Account
Keep track of your wishlist, orders, and My Lenovo rewards, all in one place
My Account
Access your orders, subscriptions, saved carts, rewards balance, and profile
Create a wishlist of your favorite products
Create an account to earn or view your rewards
View & track your orders
Register your product and/or update your warranty dates
Sign out
Sign in / Create Account
Keep track of your wishlist, orders, and My Lenovo rewards, all in one place
My Account
Access your orders, subscriptions, saved carts, rewards balance, and profile
Create a wishlist of your favorite products
Create an account to earn or view your rewards
View & track your orders
Register your product and/or update your warranty dates
Sign out
Sign in / Create Account
Keep track of your wishlist, orders, and My Lenovo rewards, all in one place
My Account
Access your orders, subscriptions, saved carts, rewards balance, and profile
Create a wishlist of your favorite products
Create an account to earn or view your rewards
View & track your orders
Register your product and/or update your warranty dates
Sign out
Sale
Need Help? Call us on 13 LENOVO / 13 536686 or chat with us for order related help and access to special deals!
24 months Interest Free* with Latitude. Call 13 LENOVO/ 13 536686 or chat with us to place an order. CHAT NOW TO ORDER
17 months interest free* with ZIP. Call 13 LENOVO/ 13 536686 or chat with us to place an order. CHAT NOW TO ORDER
Get 4 months Free. $12.99/month after. New subscribers only. Terms apply. LEARN MORE
Yoga Slim 7 AI PC | Level up your creativity with next-gen AI experiences on the new Lenovo Yoga Slim 7x. Shop Now
< Back to all customer stories
Large-scale manufacturer
This large-scale manufacturer uses Lenovo’s managed service desk offering to build a more effective IT support model, helping users work more productively.
“Managing so many IT platforms, applications, and devices has always been complex and demanding for us. The Lenovo managed service desk makes things much easier for us, providing the expertise and scalable support resources we need to keep everything running smoothly.”
Spokesperson
Large-scale manufacturer
This large-scale manufacturer has achieved significant international growth in recent years, with operations across 150 countries. To support users overseas and at home in China, the company outsourced its service desk function to Lenovo in its entirety.
Customer Problem
The in-house IT organization lacked the skills and resources required to maintain growing numbers of systems and devices, and to support ongoing digitalization in China.
Lenovo Solution
The manufacturer engaged Lenovo to manage a central IT service desk in China to deliver bilingual support to its international workforce, leveraging ITIL best practices.
Business Impact
Technical expertise and streamlined support processes provided by Lenovo ensure faster incident resolution, helping users work more productively.
“The Lenovo managed service desk makes things much easier for us, providing the expertise and scalable support resources we need to keep everything running smoothly.”
Spokesperson, large-scale manufacturer
Results
Fill out this form and a member of the Customer Marketing Team will contact you.