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Create custom image - We will consult with you to define your imaging needs. Then we will build a custom image that consists of one language, one operating system and your company's applications. After testing, we send to you for final review and approval.
Create custom image in additional languages - After consulting with you, we will build a new image in an additional language for one operating system and your company's applications.
Add additional device driver - If you would like to add additional device options to a standard preload, we will add the device drivers that you specify and validate compatibility. As a result, your image will be ready to work with your hardware configuration.
Modify or migrate customer-supplied image - After consulting with you, we will make the required changes to your existing custom image. We will identify and fix problems that we find in the image and advise you accordingly. We will test the image and then send it to you for final review and approval.
Verification of customer-supplied image - Consists of consultation and test plan development. After we test your image, we send you a comprehensive report of any errors in your image and include solution documentation. After you make changes, Lenovo will revalidate your new image.
Image prep for manufacturing - Before loading your image, we will ensure that it boots correctly, is virus free, that no obvious image errors are present and prepare for manufacturing.
Discontinued hardware imaging - As customers extend the life of their hardware, Lenovo can create an image to utilize legacy hardware with a company's current Operating System and Software standards. We can build, migrate/modify and verify images for seamless integration of new and existing hardware and reduce variables that can increase support costs. The customer may be required to provide some hardware for testing.
Onsite Engineer for Standard Imaging - It is now possible to have a Lenovo Imaging engineer perform any of the above services at the customer's location rather than at Lenovo. Onsite engineer service is currently only available in the US.
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